Return & Refund Policy

We want you to be fully satisfied with your purchase. If you are not completely happy, we’re here to help.

Returns

You may return your item within 30 days of receiving your order.

To be eligible for a return:

The item must be unused and in its original condition
The item must be in its original packaging
You must provide a receipt or proof of purchase

Non-Returnable Items

Certain items may not be eligible for return, including:

Used or damaged items not due to our error
Custom or special order products (if applicable)

Refunds

Once we receive and inspect your return, we will notify you of the status of your refund.

If approved:

Your refund will be processed to your original payment method
It may take 5–10 business days for the refund to appear, depending on your bank or payment provider

Exchanges

We only replace items if they are defective or damaged.
If you need an exchange, please contact us with details and photos of the issue.

Return Shipping

Customers are responsible for return shipping costs, unless the item is defective or incorrect
Shipping costs are non-refundable

Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos, and we will resolve the issue as quickly as possible.

How to Start a Return

To initiate a return, please contact us at:

📧 Email: info@justkickplates.com

Include your order number and reason for return.

Late or Missing Refunds

If you haven’t received your refund:

Check your bank account again
Contact your credit card company
Contact your bank

If you’ve done all of this and still have not received your refund, please contact us.